Introducing Team Management on Mergn: The Right Access for the Right People
Mergn's new Team Management feature lets you add team members, set User or Manager access, enable performance reports, configure alerts, and manage account access all from one place.
Running a business on Shopify is rarely a one-person job. You have marketing managers, campaign executives, finance teams, and founders all needing different levels of access to the same platform. Until now, managing who sees what on Mergn required extra effort. That changes with our new Team Management feature.
Team Management gives you full control over who has access to your Mergn account, what they can do, and what information they receive all from one place.
Adding Team Members Is Simple
To add a new team member, all you need is their name, email address, and phone number. Once added, you choose their access level. Mergn offers two options: User access for team members who need to work within the platform, and Manager access for those who need broader control. You assign the level that fits their role and they are ready to go.
Keep the Right People Informed with Reports
Not every team member needs to log into Mergn to stay updated. With Reports enabled, a team member will automatically receive regular performance summaries directly in their inbox. Whether it is a marketing lead who wants to track campaign performance or a founder who wants a weekly overview, enabling Reports means the right information reaches the right person without anyone having to chase it.
Alerts for the Things That Cannot Wait
Some updates need immediate attention. Low credit balance, a failed campaign, or SMS messages being charged as multiple parts these are things your team should know about as soon as they happen.
Alerts let you designate specific team members to receive notifications for exactly these situations. So the person responsible for fixing an issue is always the first to know about it.
Removing and Reactivating Access
When a team member leaves your organization, you can remove their access in a few clicks. Their profile and settings are retained, which means if they rejoin in the future, reactivating their account is just as simple. No need to set everything up from scratch.
Why This Matters
As your business grows, the number of people using Mergn grows with it. Team Management ensures that growth does not create confusion around who has access to what, who is receiving which reports, and who is being notified about important updates.
It keeps your team organized, your data secure, and your operations running smoothly without any unnecessary complexity.
How to Get Started
Team Management is live now inside your Mergn platform. Go to your account settings and head to the Team section to start adding members, assigning roles, and enabling reports and alerts.